| By Minna Neovius, Researcher,
Helsinki School of Economics and Business Administration
The process of adjustment to living and working in a foreign culture
can be a tough one. It can be measured by degree of comfort, well-being
and satisfaction that you feel in the new culture, how well you
manage everyday situations and how effectively you interact and
integrate with host country nationals.
This transition can be made easier by support from your company
or organisation, adequate preparation on your part and various other
factors, rarely the same for any two individuals. Your adjustment
process may also vary according to your own circumstances - whether
your family accompanies you, whether you are already familiar with
the host country, whether or not you speak the local language, and
so on. The issue of dual-career couples in international relocations
has become far greater in recent years, as the number of women with
professional careers has grown substantially.
The Cross-Cultural Adjustment Process
Successfully adjusting to a new culture does not mean abandoning
your own culture and sense of nationality. The ideal model is to
learn and practice the culture and behaviours of your host country's
nationals, in addition to maintaining your own. You may not immediately
be at ease with these newly learnt behaviours and customs, and expatriates
frequently abandon them upon return to their home country, but they
are a vital stage in the integration process.
Cross-cultural adjustment can be roughly divided into four phases:
honeymoon, culture shock, recovery and adjustment. At the honeymoon
stage, everything seems fascinating and new, and you may feel rather
like a tourist. After some time, when you begin to actively participate
in the daily life of the host country, you may start to notice discrepancies
between your own behaviour and culture and that of host country
nationals.
Depending on the individual, this can lead to feelings of anxiety,
uncertainty and frustration - an experience widely termed as culture
shock, which is an integral and significant part of adapting to
living and working in a new country. You may feel withdrawn and
defensive, making unfavourable comparisons between the host country
and its nationals and your own.
For most people, culture shock ends when you become increasingly
familiar with the language and culture of your host country, a recovery
phase. Shortly after this, adjustment to the host country is more
or less complete, and you can begin to live a more normal life enjoying
the new culture in which you live and work.
Although most individuals experience something of the four phases
above, there is no set pattern for adjustment, and the speed and
ease with which you adapt to living and working in a foreign culture
also depends your own situation, for example:
Your position and function within your organisation
The organisation you are working for, and the level of support they
offer
Whether or not you are part of an expatriate community
Individual differences: personality, motivation, career stage, skills,
family situation, prior overseas experience etc.
The transition can be eased to some degree by training and preparation
before departure, which can give you a better idea of what to expect,
and a better chance to prepare yourself. Examples of this are:
Language training: this is an extremely important step in adapting
to its culture and adjusting to a new life
A visit to your host country before final departure: this gives
you a chance to familiarise yourself and your family with the new
surroundings and organise practical matters, such as housing and
children's schooling. Relocation agents are often used
Contact with people who have lived as an expatriate in the host
country. Some unions have created contact networks of members working
abroad and members who have returned home after doing so, or your
organisation may be able to put you in contact with a colleague
who has worked abroad
Adequate briefing from your organisation on assignment contract
terms, compensation package, taxation, social security, your career
path and development
Work-related training
General and specific training, on cultural adjustment generally,
and on specific aspects of your host country: its history, culture,
climate, demographics, economy, educational and political systems,
business practices and social customs.

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